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Privacy Policy

JOS FINSERV LTD
Registered in England & Wales

At JOS FINSERV LTD, we are fully committed to protecting your privacy and handling your personal data with transparency, care, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, store, and share your personal information.

1. Information We Collect

We collect and process personal data when you:

  • Submit an enquiry or apply for our services (e.g. business loans, card machines, broadband)
  • Communicate with us via phone, email, or website
  • Provide documentation for identity or business verification

Types of data we collect may include:

  • Full name and contact details (email, phone number, address)
  • Business name, registration number, and trading address
  • Financial information (bank statements, turnover, transaction history)
  • Any additional documents or notes required for lending or support
2. How We Use Your Information

We use your data to:

  • Process applications and provide services (loans, payment solutions, broadband)
  • Communicate with you regarding service updates or inquiries
  • Verify identity and perform regulatory checks (KYC/AML)
  • Comply with our legal, regulatory, and contractual obligations
  • Improve the quality and delivery of our services
3. Lawful Basis for Processing

We process your data under one or more of the following legal bases:

  • Consent: when you explicitly agree to our use of data
  • Contractual obligation: to deliver the services you've requested
  • Legal obligation: to comply with applicable financial regulations
  • Legitimate interest: to operate and improve our business
4. Data Sharing

We may share your personal data with:

  • Trusted third-party service providers (e.g. lenders, telecom providers, technical support)
  • Legal or regulatory authorities, if required by law
  • Credit reference agencies or fraud prevention bodies, where applicable

All partners and providers are bound by confidentiality and data protection agreements.

5. Data Security

We apply industry-standard technical and organisational safeguards to:

  • Prevent unauthorised access, loss, or misuse of your data
  • Encrypt sensitive information during transmission and storage
  • Regularly review our policies and systems for compliance and security
6. Data Retention

We retain your personal information only for as long as necessary:

  • To fulfil the purposes outlined in this policy
  • To comply with legal or regulatory retention periods (typically up to 6 years)
7. Your Rights Under UK GDPR

You have the following rights:

  • Access: Request a copy of the personal data we hold
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data where applicable
  • Restriction: Limit how we use your data
  • Objection: Object to certain types of data processing
  • Data Portability: Request your data in a portable format

📩 To exercise any of your rights, please email us at: info@josfinserv.co.uk

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in regulation or our services. When we make material changes, we will notify you via email or our website.

9. Contact Us

For questions or concerns about this Privacy Policy or your data rights, please contact:

JOS FINSERV LTD
Email: info@josfinserv.co.uk
Phone: +44 7777 175890
Company Reg. No:
Operating throughout the United Kingdom

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